The Joint Admissions and Matriculation Board (JAMB) is set to introduce a unified mobile application and transition to a paperless administrative system as part of an ambitious five-year development agenda aimed at strengthening transparency, improving service delivery and positioning the examination body as Africa’s most trusted admissions institution by 2031.
The reforms, unveiled by Segun Aina, the newly appointed registrar of JAMB, form part of the board’s 2026–2031 strategic plan titled “JAMB 2031: Building Trust, Reducing Trauma.” The agenda seeks to consolidate the gains recorded under Ishaq Oloyede, the immediate past registrar, while accelerating digital transformation across the organisation.
Aina, a 40-year-old professor of computer engineering who officially assumed office on Monday following the expiration of Oloyede’s 10-year tenure, said the roadmap is designed to build stronger institutional systems, improve operational efficiency and restore public confidence in the examination and admissions process.
According to the new registrar, the development agenda is anchored on what he described as “Project 2:5:7”, a framework comprising two strategic objectives, five institutional pillars and seven flagship initiatives that will drive the board’s transformation over the next five years.
“The agenda is anchored on JAMB’s statutory mandate of providing fair, credible, secure and equitable access to tertiary education through transparent registration, credible assessments and merit-based placement of qualified candidates,” he said.
Among the key initiatives is the development of a unified JAMB Mobile App, which is expected to provide candidates and other stakeholders with seamless access to the board’s services through a single digital platform.
The board also plans to implement a paperless enterprise-wide digital administration system, a move aimed at improving internal efficiency, reducing bureaucracy and strengthening record management.
Other flagship projects include conducting an independent technology review of JAMB’s digital infrastructure, attaining ISO 27001 information security certification, establishing a unified customer service platform, repositioning the board’s brand through strategic communication, and investing in staff welfare and capacity development.
“a comprehensive independent technology review of JAMB’s infrastructure; attainment of ISO 27001 information security certification; development of a unified JAMB Mobile App; strategic communication and brand repositioning; establishment of a unified customer service platform; implementation of a paperless enterprise-wide digital administration system; and enhanced staff welfare and capacity development,”
Aina said the reforms would be implemented through five strategic pillars, integrity, service, governance, technology and partnership.
According to him, integrity will remain the foundation of the agenda, with efforts focused on strengthening institutional credibility through internationally recognised standards, independent technology audits and verifiable systems that promote transparency, accountability and public trust.
On service delivery, the registrar said JAMB would prioritise proactive stakeholder engagement and customer-focused service improvements to enhance the experience of candidates and other users of the board’s services.
He added that governance reforms would include stronger performance monitoring, improved contract management, operational resilience and greater internal accountability to ensure projects are delivered on schedule and in line with established standards.
The technology pillar will focus on expanding JAMB’s in-house digital infrastructure through scalable platforms capable of improving decision-making, service delivery and operational efficiency, while the partnership pillar seeks to deepen collaboration with financial institutions and other critical stakeholders.
Aina stressed that although technology would drive the next phase of JAMB’s transformation, people would remain the institution’s greatest asset.
He called on members of staff to embrace innovation, professionalism and teamwork, noting that lasting institutional success depends on shared values and collective commitment.
The registrar also reaffirmed his commitment to building systems that would outlive individual office holders, deepen public trust and establish JAMB as a global benchmark in technology-driven examination and admissions administration.
